Swift Mobile Tire (swiftmobiletire.com)
Privacy Policy & SMS Terms of Service
Effective Date: February 25 2025 – Last Updated: June 23 2025
1. Introduction
Swift Mobile Tire (“Swift,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This combined Privacy Policy & SMS Terms of Service (“Policy”) explains:
- how we collect, use, disclose, and safeguard your information when you visit our website, purchase services, or interact with us by phone, email, or SMS/text message; and
- the terms that govern our optional SMS messaging program.
By using our services or opting in to SMS messages, you agree to the practices and terms described below.
2. Information We Collect
| Category | Details |
|---|---|
| Contact Information | Name, phone number, email, billing & delivery address |
| Vehicle Information | Make, model, year, tire size, service notes |
| Payment Information | Collected securely via our payment processor (we never store full card numbers) |
| Communication Preferences | Your consent—or refusal—to receive SMS, email, or phone updates |
We do not sell, rent, or trade your personal information for marketing purposes.
3. How We Use Your Information
- Order Processing & Scheduling – to check inventory, take payment, and dispatch a mobile installation team.
- Customer Support – to answer questions, resolve issues, and document service history.
- Service Updates – to send appointment reminders, order alerts, or delivery notifications (see Section 4).
- Service Improvement – to analyze aggregated trends and enhance our website and operations.
4. SMS Messaging Program
4.1 Opt-In Methods
You may opt in to receive SMS messages from Swift Mobile Tire in either of the following ways:
- Website / Checkout Form – ticking the “SMS Opt-in” box and entering your mobile number.
4.2 Types of Messages (Program Description)
- Appointment Reminders – upcoming mobile tire installations or service appointments.
- Order Alerts – order processing, shipping status, or delivery ETA.
- Account Notifications – responses to inquiries or other customer-service updates.
4.3 Standard Messaging Disclosures
| Requirement | Our Practice |
|---|---|
| Message & Data Rates | Standard carrier rates may apply. Fees vary by plan and by domestic/international routing. |
| Message Frequency | Message frequency will vary (typically 1 – 5 texts per order or inquiry). |
| Help | Text HELP for assistance or call 1-800-618-5191. Links to this Policy and our Terms & Conditions are included in all messages (https://swiftmobiletire.com/privacy-policy-2/). |
4.4 Opt-Out Instructions
You can stop receiving SMS messages from Swift Mobile Tire at any time:
- Text STOP to the number that sent you a message.
- You will receive a one-time confirmation text, and no further automated messages will be sent.
- Call or Email
- Call 1-800-618-5191 or email info@swiftmobiletire.com with your request and the phone number to remove.
- Website Preference
- If you have an online account, uncheck the SMS consent box in your account settings.
Opt-out requests are processed immediately for text STOP, and within one business day for phone/email or website requests. You may re-subscribe at any time by providing consent again through any opt-in method in Section 4.1.
4.5 No Warranties & Liability
The SMS service is provided on an “as is” and “as available” basis. Delivery depends on your carrier and network; Swift Mobile Tire is not liable for delays, failures, or errors caused by factors beyond our control.
4.6 Changes to SMS Terms
We may update the SMS terms from time to time. Continued use of the SMS service after changes means you accept the revised terms.
5. Data Retention
We retain your information only as long as needed to (a) provide the services described above, (b) comply with legal requirements, or (c) resolve disputes. Afterwards we securely delete or anonymize the data.
6. Information Sharing & Disclosure
- No Marketing Sales – We never sell or lease customer data.
- Service Providers – We share only what is necessary with trusted partners (e.g., payment processors) who must keep it confidential.
- Legal Compliance – We may disclose information when required to meet laws, subpoenas, or court orders.
7. Data Security
We use industry-standard safeguards—encryption, secure servers, and access controls—to protect your data. While no system is 100 % secure, we continually review and improve our security measures.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe we inadvertently received such data, contact us and we will delete it promptly.
9. Changes to This Policy
We may revise this Policy periodically. Any changes will appear here with a new “last updated” date. Continued use of our services after changes means you accept the revised Policy.
10. Your Choices & Rights
- Access & Correction – Request a copy of the data we hold about you or ask us to correct inaccuracies.
- SMS Opt-Out – Follow the instructions in Section 4.4.
- Cookie Controls – Adjust your browser settings to manage cookies or tracking technologies.
11. Contact Us
Swift Mobile Tire
Email: <a href=”mailto:info@swiftmobiletire.com”>info@swiftmobiletire.com</a>
Phone: 1-800-618-5191
Website: <a href=”https://swiftmobiletire.com”>swiftmobiletire.com</a>
Thank you for choosing Swift Mobile Tire. We are committed to keeping your experience safe, transparent, and non-invasive.